Fast, Secure & Worldwide Delivery You Can Rely On

At TiworldShop, we make global shipping simple, transparent, and reliable. Below are our complete guidelines covering handling times, delivery estimates, fees, tracking, and more to ensure a smooth experience.

1. Order Handling Time

All orders are prepared for dispatch within 3–5 business days once payment is confirmed.

• Processing takes place Monday through Friday, excluding holidays.
• High-demand periods may extend preparation time.
• Orders placed after working hours begin processing the next business day.

2. Estimated Delivery Times

• Domestic Delivery (where applicable): 5–7 business days.
• International Shipping: 14–21 business days depending on your country and customs clearance.

Unexpected delays—such as customs inspections, weather issues, or courier backlogs—may impact delivery timelines. Tracking updates provide current status.

3. Shipping Fees

Shipping charges are calculated during checkout based on destination, package weight, and shipping method.

• Some items may qualify for free shipping.
• Express options may be available for an additional fee.
• Shipping costs become non-refundable once your order is dispatched.

4. Order Tracking

Once your order ships, a tracking number will be emailed to you. You can check the latest updates anytime on our Track Your Order page.

5. Customs, VAT & Import Duties

International buyers are responsible for customs duties, VAT, and any additional charges not included at checkout on TiworldShop.

• All duties and local fees must be paid by the recipient.
• Packages refused due to unpaid charges may be refunded minus shipping fees.
• Customs procedures may cause delays outside our control.

6. Lost, Stolen, or Damaged Deliveries

Although TiworldShop cannot assume responsibility once your parcel is with the courier, we will assist you throughout the claim process if issues arise.

• If marked delivered but not received, check with neighbors or your local depot.
• Certain cases may require submitting a claim directly with the courier.
• Please keep all packaging materials if your order arrives damaged and notify us promptly.

7. Address Accuracy

Please ensure that your shipping address is complete and correct. TiworldShop cannot be held responsible for delivery problems caused by incorrect information.

• Contact us immediately if an address change is needed before dispatch.
• Once a parcel is in transit, it cannot be redirected.

8. Undeliverable Packages

If an order is returned due to failed delivery attempts, refusal, or inaccurate address details, the following options are available:

• Re-shipping: We will resend the parcel once additional shipping fees are paid.
• Refund: Refunds will be issued minus the original shipping cost.

9. Need Assistance?

If you have questions about your shipment, tracking, or delivery concerns, our support team is ready to help. Reach out anytime through our Contact Us page.